Changes since version 2.12. Workaround for a bug in the Windows 8/8.1 Bluetooth audio driver (causing BSOD when device is opened twice). This bug seems to have been fixed in Windows 10. Information about our drivers: Windows Driver Versions AudioScience traditionally sells our Professional Audio Cards through Value Added Resellers (VARs) listed here on our website. The VAR that you have purchased the audio card from will also provide you the the appropriate driver to be used with their software application. You have two sets of audio drivers here: Audio inputs and outputs and Sound, video and game controllers. If there's a bad driver here, you'll want to right-click on it and from the context menu choose Update driver software. ASI Audio Technologies USB Powered Speakers Sp Wired Pair| eBay Select a valid country. An item that has been professionally restored to working order by a manufacturer or manufacturer-approved vendor.
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A Reader Asks:After the Windows 10The Latest Windows 10 Version Won't Be the Last OneThe Latest Windows 10 Version Won't Be the Last OneWhat is the latest Windows 10 version? How long is it supported? And why did Microsoft switch to a service model? Answers within!Read More upgrade process completes, my rear Dolby Surround Sound 5.1 speakers don’t work.
I found out about the issue when iTunes and Windows Media player didn’t play sound out of the rear speakers after the upgrade. The speakers produce sound when they are tested in Control Panel/Sound/Manage Audio Devices/Configure, but the applications do not seem to use them. How can I get the applications to use all the speakers?
I also configured the sound system to use 5.1 Dolby Surround in Speaker Setup (sound standards explainedDolby Digital, DTS, THX: Surround Sound Standards ExplainedDolby Digital, DTS, THX: Surround Sound Standards ExplainedAlthough there are only three main players in the surround sound industry, each has their own subsets of technology as it relates to surround.Read More) and tested that all speakers are working properly. As mentioned above, the speakers work fine, but the audio still won’t work. There’s just a buzzing from the rear speakers.
After the Windows 10The Latest Windows 10 Version Won't Be the Last OneThe Latest Windows 10 Version Won't Be the Last OneWhat is the latest Windows 10 version? How long is it supported? And why did Microsoft switch to a service model? Answers within!Read More upgrade process completes, my rear Dolby Surround Sound 5.1 speakers don’t work.
I found out about the issue when iTunes and Windows Media player didn’t play sound out of the rear speakers after the upgrade. The speakers produce sound when they are tested in Control Panel/Sound/Manage Audio Devices/Configure, but the applications do not seem to use them. How can I get the applications to use all the speakers?
I also configured the sound system to use 5.1 Dolby Surround in Speaker Setup (sound standards explainedDolby Digital, DTS, THX: Surround Sound Standards ExplainedDolby Digital, DTS, THX: Surround Sound Standards ExplainedAlthough there are only three main players in the surround sound industry, each has their own subsets of technology as it relates to surround.Read More) and tested that all speakers are working properly. As mentioned above, the speakers work fine, but the audio still won’t work. There’s just a buzzing from the rear speakers.
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When troubleshooting computer gremlins, technicians lump problems into two general categories: Hardware and software. I also include a third category called firmware, but that’s besides the point.
In your case we don’t need to know anything other than that your sound system’s underlying hardware works. Therefore, we must conclude that Windows 10 somehow broke your audio configuration (10 reasons to upgrade to Windows 1010 Compelling Reasons to Upgrade to Windows 1010 Compelling Reasons to Upgrade to Windows 10Windows 10 is coming on July 29. Is it worth upgrading for free? If you are looking forward to Cortana, state of the art gaming, or better support for hybrid devices - yes, definitely! And...Read More). To get to the bottom of this mystery, a technician should list the peculiarities of the case:
- The computer was upgraded to Windows 10.
- Audio is not working in applications.
- Audio works when tested in Manage Audio Devices.
Judging from the fact that your audio worked before the upgrade, we can safely speculate that the problem originates with the software and not hardware or firmware. Based on this data, we want to narrow the potential causes down through testing (which you’ve already done). We know that the Operating System (OS) recognizes the audio drivers, but for some unknown reason the OS doesn’t default to the correct audio hardware.
For the sake of comprehensiveness, we’ll first cover a factor that complicates OS upgrades: An audio sub-system can consist of several kinds of audio outputs, which depends on your motherboard or any internal or external audio devices plugged into your rig. You can pick any of these components as the default audio device.
Some general strategies exist for fixing audio problems. For those interested, please read Guy’s guide to troubleshooting audio problemsComputer Speakers Not Working? How to Fix Having No SoundComputer Speakers Not Working? How to Fix Having No SoundSound issues on a Windows PC are annoying. If your speakers aren't working, here's how to fix it and get sound back on your computer.Read More. For tips on how to resolve boot problems, check out James Bruce’s article on how to diagnose hardware problemsHow To Diagnose Hardware Problems When Your Computer Won't Turn OnHow To Diagnose Hardware Problems When Your Computer Won't Turn OnLast week I showed you some of the simplest DIY repairs and upgrades that you can do yourself, but one reader asked how to diagnose which component was the problem. Today I’d like to walk...Read More.
Motherboard Audio Outputs
Depending on the age and design of your motherboard, you might have any of the following audio connectors:
- Frontal 3.5″ audio (consisting of speaker, microphone, and/or multichannel audio)
- Rear 3.5″ audio (consisting of speaker, microphone, and/or multichannel audio)
- HDMI rear audio/video
- S/PDIF optical rear audio (either coaxial or optical)
- USB audio (technically an external device)
- DisplayPort audio/video
- Serial port audio (archaic)
There’s a few complicating factors that can dramatically reduce the likelihood of a successful upgrade. The older a computer, the more archaic its audio subsystem. The big divide occurred when Intel and AMD moved from discrete audio systems, with its own audio chip on the motherboard, to system-on-a-chip (SoC) technology, which integrates the audio subsystem onto the CPU die. When this shift occurred, it greatly simplified the drivers involved, which made hardware upgrades easier, since they dealt with fewer chipset providers.
Laptops can include audio output in a similar fashion, although modern devices dispense with rear ports, electing to place such connectors on the left and right sides of the device. Anyway, the problem seems related to your recent upgrade to Windows 10, so we start the troubleshooting process there.
Step One: Check Device Manager
Normally, I would suggest that you check Windows Device Manager to see if any devices aren’t recognized by Windows 10. In your case, though, these driver should be recognizable to the OS.
In Windows 10, type Device Manager into the Search bar.
Device Manager should reveal itself at the top of the screen. Select it with a left-click.
If you see any icons with a yellow symbol superimposed, that means the driver exists, but suffers from problems. If it’s gray, the driver corresponds with an unknown device. In this case, you must track the driver down (and it may not exist).
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Step Two: Check Windows Audio
Windows Audio can control which audio port outputs sound. As mentioned above, some devices can include multiple audio devices and the OS doesn’t know which one you want to use. It appears that you’ve already taken this step, but in case you haven’t, here’s some quick instructions:
First, type Sound into the Windows Search bar.
Next, select Sound located at the top of the results.
In the Sound settings menu, you’ll notice multiple audio devices. You didn’t indicate the specific audio output you were using, but whatever it is, you would select Set Default and hit OK from the bottom of the screen. It sounds as if you missed this very crucial step. If you did, the issue would appear identical to your own.
If that doesn’t work, proceed to the next step.
Step Three: Update, Uninstall, and Reinstall
Microsoft recommends, in this case, updating your device driver. However, your audio appears to already work, so we won’t cover that step in lavish detail. The quickest way to update an audio driver in Windows 10 is to right-click on it in device manager and select Update Driver.
Sometimes, uninstalling and reinstalling an audio driver can solve the issue. Since it’s the rear audio ports which don’t work, you might want to consider uninstalling them in Device Manager, restarting the computer, which should automatically reinstall the drivers.
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If All Else Fails: Check the TechNet Forums
Normally, we would start with a diagnostic related to the various subsystems of Windows audio. However, as you’ve already mentioned, Windows 10 produces sound, but applications do not. Others may have experienced the same issue when upgrading to Windows 10.
My colleague Bruce Epper suggests using the Windows 10 forums, located over at Microsoft and searching for “Windows 10 audio” to see if any hits show up. A quick scan of the Windows 10 Insider forums reveals several topics similar to your own. There’s a virtual maze of potential fixes, but don’t get discouraged. There’s probably an answer out there, if you look hard enough.
Looking for more on this topic? Check out these useful ways to control sound on Windows 109 Useful Ways to Control Sound in Windows 109 Useful Ways to Control Sound in Windows 10You can control the volume with a remote or use mouse gestures. Here are the best ways to control sound in Windows 10.Read More.
Explore more about: Speakers, Surround Sound, Windows 10.
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this is the REAL SOLUTION,
you must have a HDCP 2.2 compatible amp or tv to get the surround sound 5.1 or 7.1 or 7.2 , otherwise the option for surround sound wont show up.Hello,
I just bought a msi laptop GT62VR 5RD Dominator, and the sound was ok at first than it looses quality and at the sound setting both the playback and recording it shows realtek output not plugged in; i tried restoring the system to a prior date and it was ok for a day than it went back to the same problem; i tried updating the drivers but it doesn't work;
Can anyone pls helpRecently I upgraded my laptop to Windows 10 from Windows 7. Now the internal speakers work well when playing local audio files. But if I try to play a video off the Internet, there is no sound though the video works well.
What to do?
I have an ASUS U36SD, after installing Windows 10, a few things stopped working including headphones, sound from speakers almost not existent, a few days later sounds just stopped working. A red X says 'no audio device is installed' I have installed and uninstalled old and newest drivers from Realtek, I have started and restarted sound services and pretty much anything in every forum available, still no sound. Is Microsoft so irresponsible to force you to install a version of Windows that just screws up everything?
HELP PLEASE. I got an HP Pavilion x2 10, and since windows 10 upgrade the left speaker stopped producing any sound, even when tested on Menage Audio Device. Is there any way i can solve this issue?
I have the same issue. I tried default settings, uninstalling and re-installing the sound driver, same thing. The speakers work fine on a different PC. Please help!
I have a dell inspiron pc. After the update to windows 10, my dvd stopped working. Dell service came and replaced it. After the replacement, the sound system became crazy and started sjowing continuously the small window whuch asks you to choose what you are connecting (speakers, headset etc...) With Dell, we did BIOS upgrade to A12, sound software reisntallment. The problem still exists. The window pops up eve 10 minutes and the poping lasts for 2 minutes, wheere this window appears 50 times or more ever 0,5 second... which proves that the system is connectng and disconnecting itself with the sound all the time in miliseconds... you cannot do anything on the pc, whne the window pops up, as you need to tell the system which sound you want to connect (speakets etc.) and then the windows goes away.... but as in this case the window comes up and goes away itself continuously in miliseconds, there is nothting to tell the pc, just wait untill it stops...
I have Conexant drivers and my left speakers stopped working after windows 10 update
Mine didnt work...
Cuz in device manager sound tab, it only show high definition sound only. But when i try to add new software in device manager (realtek) it says that the device not supported ...And it only show in soun setting playback tab hdmi digital jack not connected...
Ive tried to reformat my pc to different os like win 7,8, 10
But it still the same... No sound ...I use this pc for work purpose only...
Fm1
Msi a55 or ms 7786 version 1.0
4gb ram
A8 (quadcore) procieDont know if the software has simething to do with this issue ... But ive tried my os in different pc and the sound work but not in my fm1 board
Worked for me, the default was set on to headphones! Thanks!!!
This isn't any kind of solution, is it? This is clickbait.
it still doesn't work with my PC. when I want to update drivers it says that they are updated, but yet the system doesn't see my speakers. troubleshooter sometimes resolves it but after some time the sound disappears again or after restart
my woofers are working on android but not on pc done everythingg
None worked. It's much more complicate than you presented.
After I upgraded to Windows 10, there was a red X on the speacker icon. I can't hear anything. Well, I was not sure if the problem was caused by the audio driver. So I used Driver Talent to scan my computer, then I knew the audio driver was outdated from the scanning list. Updating a driver was a very easy thing for me coz Driver Talent could do that with my mouse click.
Didn't work for me as well. HP desktop.
i had the same issue, maybe this helps:
Go to Device Manager> Sound, video game controllers.
my options were:
NVIDIA High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible WDM)
and High Definition Audio).Right click on High Definition Audio>Update Driver Software.
In the next screen click on Browse my computer for driver software> on the bottom click on Let me pick a list of device driver on my computer> ( i first had VIA HD Audio windows 10 that didnt work). I clicked on 'High Definition Audio Device' and installed that driver. that worked for me and my surround is working again.Hope this helps
That really helped me, thanks!
Good to hear that!
Hi, having upgraded a communication aid from Windows 7 to Windows 10, everything worked well for a week. However last week the sound stopped working.
When going into drivers there were no exclamation marks, neither were there any errors on the drivers themselves.
When testing the sound the volume bar rises and falls as if it is playing the sound, but nothing comes out if the speakers.
Following instructions on here and other sites, I rolled back the driver and the sound worked fine, however the next day it stopped working again and looked as if an un update had occurred.
I then uninstalled the driver and installed both the latest Realtek driver and the Windows one, of which both didn't work.I am persuming that the old driver was fine, but Windows is updating it and therefore causing the problem?
I have the same problem, after upgrading only the HDMI output remains in the device manager. Can't use the built in speakers or plug in headphones.. I have a HP Elitebook 8530W
It wont show any of my playback devices, so I really can't do anything that involves them.
It's a Dell Inspiron 17 5000 series laptop.
I tried this and it didn't work
i like this article.
After Windows 10 update, the Windows Media Player configuration is wrong (unfortunately, this affects any other media player and sound out put). I can play off the internet via browser (Youtube, etc) and I can hear it, but not through the media player software. Run the command: msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic and run the test. Once finished, restart and then everything works ok.