About the Mac System. (It can recognize the MAC system, but the icon won't be shown). This drive is not fully compatible with Windows 10 System computers due to the compatibility issues between Window. HP external USB 2.0 MultiBay II cradle, convenient 9.5mm MultiBay II technology provides a compact optical and hard drive storage solution. P/n: PA509A#B13. HP External USB 2.0 MultiBay II Cradle (PA509A).
Personal accounts
- Save your personal devices and preferences
- Easy access to support resources
Business/IT accounts
- Managing contracts and warranties for your business
- Submitting and managing support cases
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Let HP find my products
HP can identify most HP products and recommend possible solutions.
How does HP install software and gather data?Software and drivers for
HP External USB DVD RW Drive
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For the best results we recommend you use our download and install assistant.
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience.
Not sure which drivers to choose?
Let HP identify any out-of-date or missing drivers and software
How does HP use product data collected with this service?| Product | File | File size | File name | Item |
|---|
Americas
Europe, Middle East, Africa
Asia Pacific and Oceania
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